Refunds and Returns 

At Premium Blends, we strive to provide high-quality products and a premium experience for our customers. Our refund and return policy is designed to ensure transparency and fairness while maintaining compliance with legal and industry standards.

1. E-Commerce Sales & Dropshipped Products

We offer a variety of products, including THCA products, cannagar molds, vapes, grinders, and other premium accessories, which are shipped directly from our suppliers.

Returns & Refunds for Physical Products

  • All sales are final for consumable products, including THCA products, vape cartridges, and other smokeable items, due to health and safety regulations.
  • For non-consumable products (e.g., cannagar molds, grinders, accessories), we accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and in resellable condition.
  • Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.

Damaged, Defective, or Incorrect Items

  • If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery at [support@premiumblends.com] with clear photos of the issue.
  • We will provide a replacement or a store credit, depending on availability.
  • We do not offer cash refunds for damaged items—only exchanges or store credit.

Order Cancellations & Modifications

  • Orders cannot be canceled or modified once they have been processed and shipped.
  • If you need to change your order and it has not been shipped, contact us immediately, and we will do our best to accommodate your request.

2. Membership Refunds

  • All membership fees are non-refundable once payment has been processed.
  • Membership cancellations prevent further billing but do not qualify for refunds of unused time.
  • If you experience an issue with your membership benefits, contact our support team for assistance.

3. Gift Boxes & Exclusive Merchandise

  • Due to the curated nature of our gift boxes, all sales are final.
  • If an item in your gift box arrives damaged or defective, report the issue within 7 days of delivery, and we will provide a replacement or store credit.

4. Event Tickets & Access

  • All event ticket sales are final.
  • If an event is canceled or rescheduled, we will offer the choice of a refund or credit toward a future event.
  • Tickets are transferable but non-refundable if you cannot attend.

5. Digital Content & Subscription Services

  • No refunds will be issued for digital content, including online courses, exclusive articles, or members-only content.
  • Subscription box cancellations must be made at least 7 days before the next billing cycle to avoid future charges.

6. Contact & Support

For any refund or return inquiries, contact us at [support@premiumblends.com]. Our team is committed to ensuring a premium experience and will work with you to resolve any issues.